Last Updated: [19 December 2025]
Thank you for shopping with Overthink.co (“we”, “us”, “our”). We want you to be happy with your purchase. If you are not completely satisfied, we’re here to help.
This Refund & Returns Policy applies to purchases made through the website https://theoverthinkco.com/ (the “Website”).
To cancel, please contact us immediately at:
📧 info@theoverthinkco.com
Once the order has been processed or shipped, cancellations may not be possible.
To be eligible for a return, all of the following must be true:
* The item was purchased directly from Overthink.co
* The request is made within [14/30] days of delivery
* The item is unused, in original condition, and in its original packaging
* Proof of purchase (order number, email confirmation) is provided
Certain items may not be eligible for return (e.g., digital products, final sale items). These will be clearly marked at checkout.
To initiate a return:
1. Contact our support team within [14/30] days of receiving your order:
📧 info@theoverthinkco.com
2. Provide your order number and reason for return
3. Our team will send you approved return instructions
Do not ship items before receiving return approval. Returns sent without authorization may not be accepted.
You are responsible for the cost of return shipping, unless the return is due to a shipping error or a defective product.
* We recommend using a trackable shipping method
* Overthink.co is not responsible for items lost in transit during return
Once we receive and inspect your return:
* Approved refunds will be processed within [7–14] business days
* Refunds will be issued to the original payment method
* Orders returned without original packaging or damaged due to misuse may be partially refunded or denied
You will be notified by email once your refund has been processed.
If you received a defective or incorrect item, we will replace it at no additional cost, subject to availability.
Contact us immediately at:
📧 info@theoverthinkco.com
If your item arrives damaged or defective:
* Take photos of the damage
* Contact us within [7] days of delivery
* Provide your order number and photo evidence
We will assist with replacement or refund as appropriate.
If you have any questions about returns or refunds, please contact us:
📧 info@theoverthinkco.com
We strive to resolve all issues quickly and fairly.
